We pride ourselves on providing care which is both professional and friendly.
As a relatively small Home, our residents and staff soon get to know each
other, and come together to form a home from home.
We encourage residents to be as independent as possible. We have few rules and
regulations. Residents are free to keep to the hours that suit them and come
and go as they please. There are no formal visiting times, and friends and
families are encouraged to visit at their convenience.
The care that we deliver is based upon the resident’s needs, requirements and
choices. This is recorded in the care plan, which is prepared with the active
participation of the resident, together with input from friends, family, and
professionals where appropriate.
We prepare risk assessments to assist in preventing falls and accidents.
The care plans are reviewed every month by the manager and they are updated
whenever change is necessary. All staff are always updated on any changes.
Confidentiality is very important to us. Private information is kept private.
We will arrange transport for any resident needing to visit a Doctor’s surgery
or the outpatient department at a local hospital. If appropriate, a member of
staff will accompany the Resident to provide physical and moral support.
We allow visiting throughout the day.